Privacy Policy

At Shama Homeo Clinic, we are committed to protecting the privacy, confidentiality, and security of your personal data, medical information, and health records. This Privacy Policy explains how we collect, store, protect, and use your data when you visit our website, book appointments, order products, or consult with our doctors.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register, make purchases, or contact us. This includes:

• Personal details: Name, age, gender, contact number, and email address.
• Medical details: Treatment history, symptoms, prescriptions, and online consultation details.
• Order details: Shipping address, billing address, and transaction logs.
• Usage details: Cookies, IP address, device specs, and website navigation statistics.

2. How We Use Your Information

The information we collect is used strictly for legitimate healthcare and clinic administration services:

• To book, confirm, cancel, and schedule online or offline clinical appointments.
• To compile medical history and provide accurate homeopathic consultations.
• To process shop orders, deliver packages to your address, and send order receipt emails.
• To send important clinic announcements, medical training updates, or feedback surveys.

3. Data Protection and Security

We employ high-grade security protocols, encryption algorithms, and secure server hosting to guard against unauthorized access, modification, or exposure of your personal details and clinical consultations. Our staff is trained to handle medical logs with utmost confidentiality.

4. Sharing of Information

We never sell, lease, rent, or distribute your medical data or contact details to third-party advertisers. Information is shared only with verified logistics partners (for product shipments) or payment gateways (for processing transactions) strictly under NDA protocols.

5. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy compliance desk:

Email: privacy@shamahomeoclinic.com

Phone/WhatsApp: +92 303 7578803